How Marketers Can Personalize At Scale

How Marketers Can Personalize At Scale
How Marketers Can Personalize At Scale Image link:
C O N T E N T S:


  • Personalize with confidence, at scale, delivering the right interactions, experiences, and content at the right moment in the right channel for each person you?re engaging.(More...)
  • How to Personalize Content Experiences at Scale Slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising.(More...)
  • AI powered Adtech tools like AI Target, Reveal Bot, Zalster etc., allows you to analyze, optimize, personalize and scale social media marketing campaigns.(More...)


  • Ninety-four percent of marketers are focusing on their data and analytics capabilities, personalization technologies and customer profile data management capabilities to deliver personalized customer experiences.(More...)
  • AI driven predictive analytics tools and propensity modeling helps marketers use customer behavior insights to execute campaigns far more effectively than a traditional BI tool.(More...)



Personalize with confidence, at scale, delivering the right interactions, experiences, and content at the right moment in the right channel for each person you?re engaging. [1] "Clinch provides marketers with the capability to personalize digital video at scale, enabling marketers to provide relevant messages along the customer journey. [2] How do you actually personalize at scale? We?ll dive into the things that are limiting marketers today and discuss how to remove the obstacles in your path. [3]

How to Personalize Content Experiences at Scale Slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. [4]

In this blog, I'll cover how marketers can use personalization at scale to foster deeper engagement with their customers. [1] What does personalization at scale really mean in practice? How can it impact the customer experience and business outcomes? Marketers are often overwhelmed with the idea of personalization at scale - but it doesn't have to be intimidating or a long-term project. [5] Brands and marketers have immense opportunities to employ these technologies and create better customer experiences (and consequently trust) at scale. [6] An artificial intelligence-powered solution that empowers marketers to achieve one-to-one engagement at scale without adding significantly more resources is important to move your business from volume to value. [1]

Sixty percent of marketers struggle to personalize content in real time, yet 77 percent believe real-time personalization is crucial. [7]

AI powered Adtech tools like AI Target, Reveal Bot, Zalster etc., allows you to analyze, optimize, personalize and scale social media marketing campaigns. [8] Not surprisingly, digital marketers have pursued the holy grail of personalization for many years, but they face many challenges, particularly when trying to scale personalization globally. [9] Marketers who choose to provide consumers with fresh and relevant experiences at scale will be rewarded not only with better customer engagement but with profitably growing their business too. [10] Artificial intelligence (AI) and machine learning are giving marketers the ability to scale their content marketing strategies. [11] For many shopper marketers, one of the biggest challenges is delivering personal experiences and advertisements at scale, while constantly growing their target audiences. [12]

The combination of new marketing technologies and the ability to access and leverage real-time data allows financial marketers the opportunity to create personalization -- at scale -- for each individual at the right time, and with the right message. [13] NEW YORK, May 30, 2018 /PRNewswire/ -- Clinch, a creative technology company that powers dynamic, personalized video, display, and social advertising, today announced a partnership with Tapad, the company reinventing personalization for the modern marketer, to enable brands and marketers to personalize digital video campaigns across devices to create stronger consumer connections, increase engagement and return on ad spend (ROAS). [2] Over the past decade, marketers have identified personalization as one of the top tactics for increasing response rates, engagement, and conversion, yet very few have been able to sustain and scale their personalization efforts. [3] It will mean a big shift into more empathetic and personalized messages for consumers, as marketers inch closer to the elusive promise of one-to-one communication at scale. [14]

As marketers use automation to deliver personalized messages at scale, they need to consider the messages they want to send, who they want to send them to and when, and the data that is needed to power these sends. [15] For the first time, marketers will be able to deliver true storytelling at scale, personalized for every customer across every channel, with the help of AI. [16] Dynamic Yield is the world?s first personalization technology stack, empowering marketers to serve individualized digital experiences to their customers at scale. [17] When engagement is powered by a customer data platform (CDP), marketers can make experiences relevant to each individual -- across channels and at scale, boosting customer lifetime value and maximizing customer profitability. [18]

The ultimate payoff is that with Dynamic Yield, marketers have one interface to personalize experiences, serve product recommendations, run automatic optimization and serve behavioral messages based on a single unified dataset. [17] As conversions occur across a myriad of touchpoints and devices and marketers are expected to manage all these channels across the funnel, there is a massive need for an end to end platform that allows marketers to act in real-time to personalize the entire customer journey. [17]


Ninety-four percent of marketers are focusing on their data and analytics capabilities, personalization technologies and customer profile data management capabilities to deliver personalized customer experiences. [7] The FirstSpirit Intelligent Content Engine enables marketers to provide AI-powered, personalized digital experiences via any channel to increase engagement and compel users to action throughout the buyer?s journey, all in one digital experience platform. [19] The biggest challenge martech companies and digital marketers (in general) now face is how to connect the dots with the way that their brand constantly communicates, engages and delights customers across multiple channels, formats and device types. [7] Specializing in Content Strategy, Digital Marketing and Loyalty Marketing; and having worked on both the marketer and the vendor side, Chitra has a knack for writing about martech in a way that simplifies this complex landscape for the end-reader, while still addressing the depth and layers of the subject. [5] Through a combination of automation, analytics, and artificial intelligence (AI) uniquely built to serve marketers, you can make sense of all your customer data in the moment to deliver relevant content and enable value-based experiences. [1] E-commerce marketers can also, for example, deliver one or many different promotions in real-time to a site visitor based upon their customer segment. [19] Traditionally, personalization had been associated with email marketing and CRM (customer relationship management), where marketers messaged to customers what they thought they wanted. [7] This can allow marketers to take personalization to a whole new level using data as the voice of the customer so you can match and tailor digital experiences to customer journeys. [7] The biggest challenges marketers face regarding personalization are gaining insights quickly enough, having enough data and having inaccurate data, according to data from Experian, which surveyed over 250 data management marketers. [7] Improve the disjointed marketing tech stack: There are many point solutions for different aspects of personalization, not to mention the slew of other software used by marketers. [19] Because, while those infinitely powerful technologies empower us marketers in ways we could once only imagine, they can overwhelm and irritate prospective customers with too much information and unwanted offers. [1] This offers up a lucrative opportunity for digital marketers who are able to connect with their digital consumers in a contextually relevant way. [5]

When marketers first latched on to the value of remarketing, many customers were freaked out by a brand they?d recently interacted with supposedly following them around the web. [20] It is not that hard: People want to be treated like people, and brands and marketers should always remember that when thinking about the long-term return of their data investment. [6] In response to marketers who fail to respect this attention scarcity, buyers push back, opt out, and relegate email to marketing purgatory (i.e., junk mail). [1] B2B marketers can customize any part of a website in real-time based upon a visitor?s information as gathered from their company?s marketing automation and CRM systems for targeted account-based marketing. [19] For quite some time now, marketers have been promised real-time website and mobile personalization. [19] The result was that to marketers, true personalization was necessary but out of reach. [19] You as a marketer need all this to be handled and executed as simply as possible. [1] What does this mean to marketers? It means buyers want companies to respect (and align with) their values, and they do not make purchases based on logic alone. [1]

The FirstSpirit Intelligent Content Engine will help marketers to finally tap into the power of data to create and deliver highly individualized content to their users in real-time, synchronized across any channel to outperform their competitors. [19]

Achieving personalisation at scale requires brands to not only get the technology right but also to really start to understand their customer. [20] Past challenges have also included a lack of integration between personalization software and content management solutions, or a simple lack of solutions meeting the global scale requirements of medium to large enterprises. [19]

Want to learn more about AI-powered personalized digital experiences? Get a demo, read about it or watch our recently recorded webinar called "Personalize or Perish: AI-Driven Digital Experience Personalization for a Competitive Edge". [19] and its partners use cookies to help personalize content and ads, provide social media features, and analyze traffic and its behavior. [5] Instead of saying "Welcome" to this person, say "Welcome back!" It?s a small but significant step you?ve made in an effort to personalize the experience based on information you have about a visitor (even when they?re anonymous). [5] This is the year that you can take advantage of the exciting advances in machine learning to personalize your customer experience and optimize every interaction your customers and prospects have with your brand. [5] I would argue that any company that isn?t currently trying to personalize their customer experience and evolve their strategy to meet the growing demands of their customers is probably already on their way out. [5]

Knowing that you need to engage at every point in the buyer journey and customer experience, the question becomes how you do that at scale. [1] Propensity scoring is a key way for many organisations to personalise in a meaningful way at scale. [20]

While this brings massive opportunity for marketers to communicate across all areas of the martech stack, it also brings with it challenges in communicating and connecting effectively across a fragmented customer experience. [7] Building customer experience projects and agile teams across all parts of the organization will better help marketers align all communication programs and ultimately improve their customer experience and corresponding company performance. [7]

We represent best of breed Cross Channel Engagement Platforms (so marketers get the right fit) and offer the Marketing and Data Services that guarantee speed to value and quick win ROI from technology investments. [21] About VeraCentra: Marketers everywhere want to use data to implement more modern customer engagement strategies. [21] As marketers, many of us leverage personalization software to deliver digital personalization in our customer communications. [21]

Delivering personalization starts with a shift in our thinking and brand perspective - a customer centric view needs to be pervasive across the organization, no matter what channel, or service the individual functions are delivering - marketing, customer service, sales? Only then can you move onto implementing a strategy and integrating the right technology, to deliver personalization at scale. [21] Delivering personalization to individuals at scale requires a combination of the right data and the right technology. [22]

Machine learning helps teams make the most of the data by diving deeper into shopper behavior, creating dynamic content, and enabling personalization at scale. [23] The way we think about audience segmentation is massively changing and the quicker we embrace this evolution, the quicker we will be able to get our data to work for us in creating true personalisation at scale at an individual customer level. [24] This data, combined with engagement insights, will help you optimize your marketing and sales plans as you scale. [25] Epsilon?s digital media arm, Conversant, is a leader in personalized digital advertising and insights delivering digital marketing with unprecedented scale, accuracy and reach. [22] Lack of campaign orchestration to automate the many additional marketing messages that support personalization, at scale. [21] Often the realization that we need to deliver a hyper-personalized customer experience, at scale, leads to a scramble rather than a well thought out strategy that accounts for the current technology, tools, and resources we have available to us, the gaps we need to fill, and the advanced technologies we need to deliver personalization at scale. [21] It may be a complex task, but you need to orchestrate user flows across multiple integrated systems to deliver personalization at scale. [9]

From a systems and tools perspective, with all the focus on end-user personalization, it is easy to forget that there are large internal teams of content creators, creative designers, and marketers who use these tools everyday (do not forget their usability requirements)which impact your overall scalability, as content needs to be updated seamlessly on a regular basis. [9] It's no wonder one in three marketers believe physical activations are the "single-most effective" marketing channel over digital advertising, email and even content marketing. [26] Marketers have come a long way since then, and now advancements in digital technology, data collection, and data mining methods have taken them to the new level of real-time and prolonged personalized marketing strategies. [27] The value of machine learning lies in the ability to create opportunities from data and it?s already changing the way marketers manage their campaigns. [23] This allows marketers to create more personalized experiences for shoppers, based on the insights gathered from their data. [23] Pixoneye, which uses artificial intelligence technology to scan photos on people?s smartphones, allows brands to more effectively track moments, such as a potential house move, through real-life pictures, enabling marketers to target consumers based on actual evidence rather than looking at previous purchase behaviour. [24] To generate the highest performance and greatest benefit, marketers must focus on four key areas: Recognizing and reaching the right consumers across their devices; building individualized and anonymized profiles that are enriched with each brand interaction over time; making data-informed decisions about the best message to deliver and measuring the impact of those efforts across all channels. [22] With this approach, marketers can tailor each brand interaction and speak to their consumers in the optimal way at exactly the right moment-which will ultimately move the needle on their business. [22]

No marketer wants to present a message that is off-key or even irrelevant; personality science offers the chance to empathize with individuals, and engage them with the message, advertisement, or content in a way that is more likely to resonate with them. [28] Machine learning can help hone in on what type of content marketers need to create to speak to their target audience. [23] Only 12% of marketers are satisfied in the level of personalization of their marketing efforts. [25] Automotive marketers use online metrics to assess the impact of digital advertising, but much of the buyer's journey takes place in a live marketing environment. [29] While they were previously using data to drive and fine-tune their demand generation strategies, they didn?t feel they were focusing on the right accounts -- something many B2B marketers can relate to. [25] Marketers can use real-time behavioral data to target audiences and improve the chances of converting browsers into paying shoppers. [23] With such services as Apple?s Siri or Amazon?s Alexa, marketers are particularly well positioned to observe how shoppers are interacting with these services and use the data gathered to develop speech recognition (so programs quickly recognize the shopper?s voice), and sentiment analysis. [23]

Communicators and marketers can now adopt a personalized approach to their work, ideally one based on behavioral science. [28] As a marketer, you are most likely used to thinking in terms of customer segments. [9] Machine learning allows marketers to communicate with shoppers via automated emails and social posts, and use machine learning to figure out which channels - both offline and online - to invest resources in. [23] Lastly, personalization is a complex and specialized domain, and some marketers may lack the technology expertise to implement it at the global level. [9] The execution lags behind the science while the claims of some marketers as to what personality marketing can do far exceed it. [28] Marketers, communicators, and the public alike deserve a better understanding of personality marketing -- what it is, how it works, and why it matters. [28] All groups were then served email marketing campaigns with their own names at the beginning or ads based on what it was believed they would be interested in and marketers were able to tick it off as personalisation. [24] While Facebook does not offer direct personality targeting, it allows marketers to do so indirectly via the option of targeting people based on interests. [28] Marketers who do not take advantage of such incredible opportunity will face consumer dissatisfaction and ultimately market share loss. [27]

Gathering data from online users initiated an enormous opportunity for marketers as the Internet immediately brought customers to digital storefronts. [27] Another way for marketers to improve shopper experiences is by using machine learning to better understand human language through natural language processing (NLP), and respond accordingly. [23] With 2018 underway, staying at the forefront of the rapidly evolving digital marketing landscape is top of mind for marketers. [22] For marketers, communicators, and even public health agencies looking to promote healthier behaviors in large populations (diet, nutrition, exercise, quit smoking), the potential payoff of using personality science is to be able to better match how you engage individuals by personality profile, and to predict behaviors by personality traits. [28]

The power of personalisation today gives retailers a real opportunity to deliver one-to-one experiences at scale using Artificial Intelligence. [24] An agile and iterative approach that prioritizes personalization focus areas--based on business goals and implementing a best-of-breed technology stack that is well-integrated--can help you achieve personalization at scale. [9] The more hands-on labor you need, the harder it is to scale the personalization. [26] The most successful ABM programs require a personal touch across multiple channels, but personalization at scale isn?t easy. [25] In that sense, you'll want to continuously improve your ability to achieve personalization at scale, globally. [9] Enterprises struggle to achieve personalization at scale because of trying to do too much all at once and the technical complexity involved. [9]

Take the time to look at your one-on-one marketing interactions with an eye for scale. [26] You have take this into consideration as you work to scale your content. [25] To achieve scale, the goal is to identify what will deliver the highest impact with lowest effort. [25] What areas you?ll realistically be able to scale right now versus which you may have to work towards. [25] For more on how to scale your ABM campaigns, check out our ABM Summer Camp webinar series. [25] An individual can be mapped to a sliding scale from low to high on each factor. [28] We can now move from observational oddities of what makes humans "Predictably Irrational," as the behavioral scientist Daniel Ariely has written, to decoding what truly moves individuals -- at scale -- and engaging them on their terms. [28]

Go through some trial and error when you brainstorm ways to personalize your live experiences in a sustainable fashion. [26] Certain solutions can even be used to personalize and build the content. [23] Ideally, you'd want to personalize and customize each step of the multichannel customer journey, but for many organizations, that may be too daunting initially. [9]

OneSpot's content personalization platform enables brands to personalize their content marketing across websites, email and paid media to build content-based relationships and drive deeper engagement. [11] Kai Vollhardt: Because the future of marketing is in data analytics, agile, and digital--and personalization at scale is where they all intersect! A majority of classical marketing disciplines--advertising, messages, prices, services--will become much more personalized. [30] Person-first personalization begins with understanding that the tastes of each and every consumer, and utilizing that data create personal experiences at scale. [10]

With the Tapad CDP, brand marketers and data scientists gain the ability to create custom datasets for marketing use cases by bridging first, second and third party data with Tapad?s big data and other data stored in the customer?s data mart. [31] Here?s a closer look at how brands and marketers can learn about their customers and offer better, more personalized marketing experiences - without making them feel like their privacy has been violated. [32] This data is valuable to both retail and mobile marketers because it allows brands to offer more precise and relevant ads to consumers rather than spamming everyone with ads that don't match their needs. [12] Caulton agreed brands and marketers should start their personalization efforts on big data websites like Facebook. [32] It is now a common practice to use marketing automation tools to reach a wider audience, but the most obvious mistake that marketers tend to make is simply ignoring the option of personalization. [33] Now, with AI-powered marketing automation tools, marketers can tailor messages on the individual level based on their interests and behavior patterns. [33] Other marketers begin personalization first interacting with the audience, but stop short of tailoring messages to the individual throughout the customer journey across devices. [33] This personalized ranking approach enables the marketer to merchandise products for each individual consumer. [10] @uberflip B2B marketers need to align their marketing journeys with consumer expectations. [4] The vast majority of email marketers do appreciate that person-first marketing can add huge value both to consumers and to their business. [10] Marketers are talking about it a lot and working out the best way to implement it in their marketing strategies, but many are not truly using it in a way that has a real impact on their business. [34] As marketers, we've heard it before and we'll hear it again: successful marketing is all about delivering the right ads to the right person at the right time. [12] @uberflip In our world not everything will be Spotified Marketers need to put the right mix of content in front of audiences at the right time. [4] Many marketers believe the first priority is to fully understand the quality of their data, build capabilities in analytics, or find the right tools. [30] The technology available today gives marketers the ability to target users based on latitude and longitudinal data, allowing for even more precision. [12] Segments are created manually when a marketer decides to group customers, site visitors or app users by some predetermined criteria. [35] "Once marketers have clarity on they can begin to refine the custom messaging to show to both new and existing customers. [32] If this valuable data cannot be tracked, marketers would miss out on a way to improve their strategy. [33] McKinsey partners Julien Boudet and Kai Vollhardt say it?s easier than many marketers think, if you begin with the data you have. [30] Rightly, many marketers believe person-first personalization is an essential tool for meeting their revenue and engagement KPIs. [10] For machine-learning personalization to be most effective, marketers should be able to build their own "recipes" that tell the computer what types of information to consider when determining someone's digital experience. [35] "I recommend marketers do some ROI modeling to understand the costs of implementing personalization, as well the potential revenue benefit that can be obtained," she added. [32] Enjoys putting disruptive personalization technologies in the hands of marketers. [10] The marketer can manually set up a rule to display some kind of experience to those different segments. [35] The marketer could select a relevant piece of content such as a whitepaper or a case study to promote to each person depending on which industry segment he or she falls into. [35] In the previous industry example, the marketer must decide which piece of content to promote to each segment. [35] As marketers, we rely on email automation to time, test and segment our messages and enhance email delivery. [11] Rules are certainly effective, but they require manual intervention from the marketer and are primarily used to target segments, rather than individual people. [34] Then marketers can put their own spin on those algorithms by telling the machine to include or exclude certain variables or to boost individual preferences -- depending on the needs of their businesses. [35] The term "machine learning" sounds highly technical -- and it certainly can be -- but its applications can be highly valuable to marketers. [35] With this approach, marketers maintain control of the individualized experiences their visitors receive. [35] "Many marketers and brands don't realize that people share intimate details on social media and this has become one of the best ways to tap into social insights. [32] "Brands and marketers must create buyer personas that represent the exact center of their target audience. [32] Brand marketers have access to extensive customer data, but using it to drive results remains a stumbling block for many. [31] This means marketers must identify what content would be of unique interest to each persona and map these interests using a diagram, Brickman said. [32] The way that most marketers have delivered personalized experiences in the past is through rules and segmentation. [35] Understanding the basics of machine learning and its benefits will undoubtedly make you a better marketer. [35]

Here are a few ways that machine learning AI technologies can enhance the customer experience to enable content personalization at scale. [11] Machine learning algorithms analyze this data at scale and in real time, based on in-the-moment content engagement patterns. [11]

While learning about your existing customers to delight them is a great step for many companies, you need to make it count - and that means being able to scale campaigns effectively. [33] The right tech tools and infrastructure have to be in place to test successfully on a large scale across the entire customer base, and this can feel overwhelming. [30] Technology and analytics play a big role in driving impact beyond pilots and scale, but at the end of the day, companies don?t achieve the impact without changing their internal operating model to be agile, focused on key customer KPIs, cross-functional, and driven by rapid decision making. [30] For this reason, it?s clear this technology will become the standard best practice for organizations trying to scale and evolve their personalization programs to meet the demands of the modern consumer. [11] Creating lookalike audiences and mobile personas are an easy and strategic way to provide both the personalization and scale needed to reach consumers. [12] Personalization at scale requires agile, cross-functional teams, and many companies are still stuck in a siloed way of working. [30] Those cross-functional teams make it easier to apply a test-and-learn approach, as all relevant experts are in the room and insights can be shared instantly, which is a prerequisite for personalization at scale. [30] That?s why it?s important to always think and talk in terms not just of personalization, but personalization at scale. [30] For many companies, personalization at scale is still a mystery. [30]

Today?s AI-based content marketing platforms make personalized content delivery possible, and at scale. [11] Being able to scale campaigns by segmenting the audience based on user interest and behavior is imperative. [33] Easy Access to Tapad's Big Data: Tapad data is a great resource, but can be challenging to access in raw format given its scale and size. [31] Machine learning helps you to synthesize all of that customer data at scale. [34]

Many retail advertisers are turning to data management platforms to hone in on behavioral data tied to mobile IDs that help shopper marketers better target consumers. [12] Successful in-store campaigns benefit brands with better shelf placement and visibility among shoppers, so it is imperative for shopper marketers to target consumers on the devices they use most, their smartphones. [12]

Rather than rely on a marketer's manual effort to create different experiences for groupings of people, machine-learning algorithms provide a scalable way for marketers to create unique experiences for individuals. [35] His goal was to demystify machine learning and help marketers understand how it can be used to truly individualize the customer experience -- rather than relegate it to a minor website marketing tactic. [34] Machine learning isn?t just something for marketers to pay lip service to, however. [34]

As a shopper marketer, being able to target mobile IDs is critical when working to expand audiences. [12] Here are three tips shopper marketers can put into action to successfully expand their mobile audiences. [12] Geo-targeting: Precise geo-targeting can help marketers reach those who are physically close to key retailers and can be immensely helpful to those looking to expand their audience. [12]

Brands can also personalize website, email and mobile application content, paid media messages, discount offers, sale alerts, product and service recommendations and transactional communications, like invoices, receipts and shipping notifications, Brickman said. [32] Not only this way you can personalize content for more individuals who share the same preference, but also target only the people who have shown real interest in a product - perhaps they have checked items multiple times or left something in their cart - rather than just because they have downloaded your app. [33] Before you can personalize an experience to an individual, you have to understand that person. [34]

We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. [4] The result is the ability to personalize across all consumer-facing initiatives with data optimized for each use case. [31]

AI driven predictive analytics tools and propensity modeling helps marketers use customer behavior insights to execute campaigns far more effectively than a traditional BI tool. [8] This trend in consumer behavior coupled with the fact that customers have increased expectations with respect to receiving relevant brand messages has presented challenges for brands and marketers when determining strategies on how to reach their target consumer on their multi-channel path to purchase. [2] To combat these challenges, marketers can leverage the Tapad Graph, which includes consumer behavior insights, combined with Clinch's technology to customize their video messaging based on first - and third-party data streams such as location, user profile, interests and time of day across all screens. [2] "In order to increase conversion, marketers have to be able to provide consumers with a consistent brand experience based on their wants and needs," said Boaz Cohen, Chief Product Officer and Head of Business Development at Clinch. [2] Marketers must also be able to segment and customize experiences based on the specifics of the buyer (what company, buying group and persona are they) and their level of engagement (the second and third "D" - Decisioning and Design). [36] A marketer can now leverage identity matching and personalization for a more powerful cross-channel experience and better engagement. [14] About Tapad Tapad Inc. is the marketing technology company reinventing personalization for the modern marketer through its identity-driven solutions. [2] Tools to automate and optimize Ads: Unlike SEO or content marketing initiatives, social media ads take far less time to deliver results, hence they are extremely popular with marketers. [8] These machines can "identify smaller groups of like-minded people or "micro-segments,? combining elements of a person?s profile and their behavior -- so marketers can deliver a message that resonates the most," wrote Michelle Huff, CMO of marketing automation provider Act-On Software, in VentureBeat. [14] You can?t A/B test your way to outstanding marketing, but by allowing the machine to do the heavy lifting, marketers can focus on the creative and marketing strategy. [37]

An abundance of first-party and third-party data allows marketers to understand their customers better than ever before. [14] In 2018, we predict that email marketers will use these advancements to go beyond understanding their customer. [14] In 2018, Tapad introduced its Tapad Customer Data Platform (CDP), purpose-built to offer marketers a highly personalized and privacy-safe platform to convert first and third-party data into actionable, results-driven campaigns. [2] Marketers must be able to create experiences in any and all channels preferred by the buyer (the final "D" - Distribution). [36] Identity matching means marketers can find their customers and link their customers? across channels. [14] Thanks to AI, the brand?s savvy marketers knew that customers like you -- let say, those living in the frigid Midwest who bought boots and are budget buyers between the ages of 25-35 years old -- are also likely to purchase new gloves. [14] AI helps marketers with the "science" of marketing -- that is, the number gathering, crunching and segmenting -- revealing new insights. [14]

Tealium?s Digital Velocity conference is known for providing inspiring keynotes, value-packed session content from top brands and a plethora of engaging networking opportunities for savvy digital marketers, developers and technologists. [3] The world's largest brands and most effective marketers entrust Tapad to provide an accurate, privacy-conscious and unified approach to connecting with consumers across screens. [2] Today, consumers expect to be met with a relevant message in the correct channel -- and now, marketers will be able to execute this with ease. [14] He'll explore why true 1-to-1 personalization simply isn?t scalable when actioned by the marketer. [37]

In our 2017 predictions, we discussed identity matching -- how unifying data will help marketers provide an improved cross-channel experience for their customers. [14] Artificial intelligence and new technology is helping marketers make sense of it all, and use it with ease. [14] Now, we can also turn those insights into predictions and recommendations that fuel the automation platforms marketers use every day. [14] In this session, we?ll talk about the typical ways marketers demonstrate lift, progress, and insight. [38] For many marketers, it is difficult to deliver on this goal for a variety of reasons. [3] There is a learning curve, typically, most marketers go through long periods of split testing and refining their advertising skills before the best results are achieved and it can be quite expensive too. [8] Which is why marketers are increasingly using automation in their Ad bidding tactics. [8] Marketers are already using tools to create content with simple rule sets and formats such as profit and loss summaries, quarterly business reports, hotel descriptions, real-time stock insights, sports game recaps etc. Advancements in natural language powered content tools hold major potential for marketers, as it can make the work of content creators more efficient. [8]

The sheer amount of decisions to be made in a very narrow window requires massive scale and machine learning; wait too long to decide on the content of your message and the customer will move on. [39] For maximum impact, these recognition efforts should have enough scale to reach a significant portion of a company?s audience, and companies need access to the right data sources and technology to get that scale. [39] While I don?t want to minimize the need to have the right team, governance, KPIs and alignment, you need the "Four D?s" to make it all work at scale. [36]

What?s next? Automated, hyper-personalized marketing, delivered easily and at scale. [14] All of these things sound awesome in theory, but in reality, the people spouting these things on stages and in blog posts are rarely the ones tasked with executing personalization at scale, and neither are they responsible for reporting the results. [38] Hear from our CEO, Ohad Hecht, on why human-driven personalization doesn't scale. [37]

Building a strong personalized marketing platform at scale is a challenge with tremendous opportunities. [13] Many times, the biggest barrier to success comes down to focus, scale and commitment. [13]

"Clinch is a valuable partner for Tapad as the ability to personalize digital video is critical to the future of audience-based advertising," said Chris Feo, SVP of Global Data and Partnerships at Tapad. [2] AI powered tools have algorithms that identify and recommend the ideal strategy to achieve the goal and automatically refine and personalize the campaign based on user responses. [8] The challenge is to personalize in a way that stays focused and delivers genuine value and relevance. [13]

Today, AI tools are getting increasingly human-like and help marketers deliver a more personalized experience. [8]

Marketers with specific use cases who may be utilizing customer journeys and automation, as well as other more advanced tactics, can employ personalization techniques using data from other sources to create a highly personalized experience. [15] Consider this: nine out of 10 marketers say their customers expect individualized experiences - and, according to Gartner, by the end of this year, organizations that have fully invested in online personalization will outsell those that haven?t by more than 30%. [40] Creative brand marketers must let go of the campaigning mindset and think about the brand experience from the perspective of the customer - which is significantly messier than a campaign or an idealized journey map. [41] For an industry that was built on brand marketing, catchy slogans and traditional advertising campaigns, CPG marketers are struggling to pivot their marketing strategies around the creation of individually relevant brand experiences. [42] Marketers can evolve from the traditional and manual rule-based approach to personalization (e.g. "If a person falls into Segment A, then show him Experience X"), which is most effective at targeting groups of people, to using machine-learning-based algorithms and predictive analytics to present the most relevant experience to each and every visitor. [40] With accurate contact and account data, marketers are able to easily segment their emails, making sure customers get the information that is most relevant to them. [43] Marketers with this rich data can employ behavioral segmentation creating dynamic segments that are based on a consumer's engagement with their brand via multiple channels. [15] To help marketers slay their email personalization challenges and goals, we created a comprehensive guide that covers basic tactics like personalizing an email subject line, to more sophisticated techniques like using dynamic content or behavioral data based on how consumers are engaging with your brand. [15] To meet those demands, marketers are striving to leverage email personalization to move from 1: many messaging toward 1:1 experiences that not only meet, but exceed consumer expectations and set them apart from the competition. [15] Marketers that are utilizing medium sophistication personalization tactics are starting to develop deeper relationships with consumers, and are moving from 1:many toward more of a 1:some marketing that is more targeted and fosters even higher levels of engagement. [15] Most marketers using basic personalization tactics are looking to do 1:many /email newsletter type marketing. [15] This a game changer for more advanced marketers because it takes the constant, manual data management aspect out of email segmentation and personalization. [15] By integrating a customer's recent purchases or browsing history into their email marketing, marketers can leverage customer behavior to create relevant, engaging email campaigns that boost purchases through cross-sell and up-sell product recommendations that are merchandised to each unique recipient in your Campaign Monitor email list. [15] Customers aren?t the only ones who crave better experiences either; marketers are in the mix because they know the importance of capturing. [44] Marketers use the RFM model to filter out and score each customer by their most recent purchase by date (which is the "recency? segment), by each customer?s number of orders (their purchase frequency ) and then by their cumulative order value over a specified period of time (for the monetary analysis piece). [45] AI is making the customer experience more personalized than what most marketers would have ever thought to be possible. [43] Considering the fact that more than half of marketers feel that the industry isn?t getting personalization right, the insight, automation, and data-based guidance of AI is a welcome relief. [43] With this approach, marketers can tailor each brand interaction and speak to their consumers in the optimal way at exactly the right moment. [42] To generate the highest performance, CPG marketers should focus on being able to recognize the consumer across devices, building individualized profiles that are enriched by each brand interaction, and using these profiles to make data-informed decisions about the best message to deliver to the consumer. [42] With artificial intelligence, they can also be repurposed into a revolutionary source of information marketers can use to make smarter decisions, and to help develop more spot-on buyer personas by identifying consumer behavior and trends. [43] Snow added that the data points marketers plan to use are worth an "audit" of some kind. [46] "If we continue with an example of using an AI-powered to predict churn, a B2B marketer should know how accurate the data records are that indicate churn," said Snow. [46] Though corporate marketers can build a solid customer journey strategy for the larger corporation, they also need to ensure channel partners are using the strategy as well. [44] With the right platform, algorithms can be created, customized and managed by marketers and other business users - no need to cede control to a "black box," and no coding or IT required. [40] Marketers can take personalization way beyond the subject line. [15] Marketers, on their own, may take some time to significantly improve their personalization efforts. [43] There?s often a misconception among marketers, though, that personalization is something only the Netflixes of the world can do effectively?and can afford to do. [40] That's why it's not surprising that when asked to prioritize one capability that will be most important to marketing in the future, 33% of marketers answered: "personalization." [15] "With the way digital is changing consumer?s lives, our mission as marketers is also evolving," said Antonio Sciuto, CMO of NestlWaters North America. [42] Email marketers have been challenged to move from large batch sends to intelligent automated campaigns for several reasons, including limited. [44] If email marketing is already such an effective channel, why should retail marketers change how they?re doing it? Is it really worth. [44] Marketers at every level and ability can reap the benefits of sending more relevant and personalized messages that get results. [15] MTS covers #martech, helping Marketers through editorial insights on relevant products and companies, and, adoption of benchmark and best practices. [43] Marketers used to approach customer experience strictly from a campaign-centric perspective. [44] Corporate marketers work tirelessly to build more dynamic methods of communication and provide exceptional customer journeys. [44] Sales teams, marketers, and customer service representatives want accurate, useful customer data. [44]

Expect AI for email marketing to continue getting more sophisticated, making it the norm for marketers to deliver hyper-personalized content, at the right time of day, with the right tone of voice, the right offers, and the personal, human touches that will encourage long-term relationships. [43]

Most struggle with the same reality -- that data and technology do not deliver personal experiences at scale. [41] Machine learning is also being used to help brands deliver a more personalized experience on a wide scale with chatboxes and voice interaction, which have finally made conversational user-interfaces the appealing, seamless experiences that UI innovators have been trying to create for years. [43] To deliver personalization at scale, you need to optimize the next best action in real time. [47] With machine learning, true personalization - also called individualization - can be done at scale. [40] Machine learning and data mining are the most promising of AI technologies at the moment because they work at scale by processing big data efficiently, finding patterns in them and making smart decisions or suggestions. [45]

Although humans are able to make personal recommendations, it really is challenging at scale with hundreds or thousands of SKUs and thousands or even millions of customers. [45] "Qubole was able to implement Demandbase?s AI-enabled account identification and targeting to optimize and scale their customer experience to accelerate the buying process." [46] Artificial intelligence is a collective set of technologies that enable computers to make human-like decisions at scale as "intelligent agents.? [45]

Savvy brands are using demographic and geographic data to personalize the offers that are delivered to each consumer. [15] If you're a Campaign Monitor customer, you can personalize your copy directly in the drag-and-drop email builder. [15] If you want to personalize your email campaigns, then you first need to have information like their name and location stored in your email list. [15]

We use cookies to personalize content, to provide social media features and to analyze our traffic. [41]

RANKED SELECTED SOURCES(47 source documents arranged by frequency of occurrence in the above report)

1. (15) Personalize Your Email Marketing Campaigns | Campaign Monitor

2. (13) TowerData's Email Marketing Predictions for 2018

3. (11) Netflix Has Adopted Machine Learning to Personalize Its Marketing Game at Scale

4. (10) How to provide a personalized mobile retail experience at scale | Mobile Payments Today

5. (9) Personalization at Scale to Win in the Engagement Economy

6. (9) AI-Powered Personalization at Scale Becomes a Reality for Marketers | Content Unlocked | Content Unlocked | Marketing | Blog | e-Spirit | FirstSpirit Digital Experience Platform

7. (9) Clinch Partners with Tapad to Enable Video Personalization at Scale

8. (9) Machine Learning for Personalization and Beyond: 6 Ways Marketers Can Benefit from ML | Criteo

9. (9) Personalization at scale: First steps in a profitable journey to growth |

10. (9) How to Achieve Personalization on a Global Scale - EContent Magazine

11. (8) How to Leverage Behavioral Data to Achieve Personalization at Scale - Terminus

12. (8) What Marketers Should Know About Personality-Based Marketing

13. (8) 5 Tips to Personalize Your Marketing (Without Looking Like a Creep) | WordStream

14. (8) How AI Will Make Marketing More Personalized In 2018

15. (8) A new era of personalization: The hyperconnected customer experience - MarTech Today

16. (8) How marketers can use AI to boost personalization in digital marketing Saty Mohanty

17. (7) Artificial Intelligence: Use Cases for Content Personalization

18. (7) Personalization at Scale With Artificial Intelligence - Appier Blog

19. (7) Salesforce Blog - News, tips, and insights from the global cloud leader

20. (7) Personalization at Scale: How to Speak to a Million Customers, One at a Time | MarTech Advisor

21. (6) Email marketing?s holy grail - person-first personalization at scale | Smart Insights

22. (6) Why Personalization Matters

23. (6) How Machine Learning Scales One-to-One Personalization | Evergage

24. (5) How Personalization Will Evolve in 2018 | Epsilon - Ad Age

25. (5) The Future of Personalization with AI and Machine Learning - Digital Growth Unleashed

26. (4) Technology and Real-Time Data Give Marketers the Personalization Golden Ticket

27. (4) The Marketer's Challenge: Personalisation At Scale

28. (4) Bringing Personalization At Scale To Experiences: 3 Brands That Raised The Bar

29. (4) Create Your Competitive Advantage: Using Personalization To Drive Top Line Results | Tealium

30. (4) Brand Marketers: Personalization at Scale Requires Effective? | Tapad

31. (4) How to Personalize Content Experiences at Scale

32. (4) Four Ways Nestlis Dominating at Personalization | Cierant

33. (4) Ecommerce Personalization: How Shopping Experiences Drive Loyalty

34. (3) Personalize the Marketing Message With AI - Magnus Unemyr Marketing Automation & AI Blog

35. (3) How Businesses Can Achieve Personalization at Scale

36. (3) How to Implement Personalized Marketing | One-to-One Marketing Basics | Ashford University

37. (3) The Four Ds of Personalization at Scale

38. (3) Human-Driven Personalization Doesnt Scale: Revolution Las Vegas - Emarsys

39. (3) Why Creative is Essential in Personalization | Merkle

40. (3) B2B Marketers Adopting AI To Streamline And Scale Personalization, Messaging And Consistent Customer Experience

41. (2) Personalizing for Conversion [Online Course] - CXL Institute

42. (2) The 4 Areas of Personalization - How Data and Technology Can Personalize the Customer Experience

43. (2) 3 Ways Marketers Can Personalize Communications Without Being Creepy Adweek

44. (1) Artificial Intelligence from Blueshift Automates and Personalizes Marketing At Scale

45. (1) 1 + 1 = 1,000: How Customer Data Platforms Boost Marketing Cloud ROI - Register!

46. (1) The Road to Purchase: How OEMs and Dealer Groups Can Personalize Consumer Experiences at Scale

47. (1) Personalized Marketing at Scale | 1-to-1 Marketing | RedPoint Global

Skip to toolbar