Automation in Law Firms

C O N T E N T S:


  • Some lawyers can offer flat rates for certain legal matters because they have effectively leveraged the power of automation in their law firm.(More…)
  • In the early-to-mid 2000s, technology began to nibble away at certain legal tasks, as law firms experimented with software that could streamline the document review process.(More…)
  • His estate planning firm utilizes our email automation software to save time drafting and sending out client communication emails.(More…)
  • Aderant, headquartered in Atlanta, Georgia, is a global industry leader in providing comprehensive legal business management software for law firms and other professional services organizations.(More…)
  • And, teaches legal technology courses to lawyers all over the country sharing different ways technology can benefit their law firm.(More…)


  • For those lawyers, they can never really scale up their law practice–they become chained to their business on a day-to-day basis.(More…)
  • Apart from prediction technology, Ravel Law ‘s software also claims to provide lawyers with judges? data on cases, circuits and ruling on their dashboard, which can be used in landing new clients.(More…)
  • Although some in the legal community fear AI is a replacement for people’s jobs, Chris Perram is CEO of FileFacets, emphasizes that “it cannot replace the years of legal experience and real-world interactions, judgment, and knowledge of lawyers and those in the law community.”(More…)


Automation in Law Firms
Image Courtesy:
description: Creating Efficiencies Using Law Firm Marketing Automation


Some lawyers can offer flat rates for certain legal matters because they have effectively leveraged the power of automation in their law firm. [1] If an independent contractor only needs to enter data and merge that data to a pre-existing form, it will cost less for the law firm to outsource those tasks that lend themselves to this type of automation. [1] There is far more that can and will be streamlined by software as law firm automation technologies advance. [2] Using the right automation tools, your law firm can allow for better collaboration and accountability. [1] In this post, we’ll discuss how legal services are changing with the times, and how legal process automation will play a major role in the law firm business model of the future. [2]

That’s right: automation features already exist to help you streamline your law firm, whether you’re looking to automate document assembly, billing and invoicing processes, or case to-dos and deadlines. [3] Despite the increased challenges of serving clients profitably (the second greatest challenge for SME law firms in Thomson Reuters Legal UK & Ireland’s 2016 report: “Pedal harder, pedal smarter?), and attention that firms are giving to generating efficiencies in other areas of workflow (e.g. matter management), document automation remains underutilised in SME firms. [4] Document automation – Law firms use software templates to create filled out documents based on data input. [5]

When a law firm implements document automation, it should ensure that its lawyers have time and incentive to embrace the software, allowing them input for designing document templates. [6] Law firms that embrace the future of technology and automation will succeed, while those that refuse to change will struggle. [7] The law firm Dentons found that its venture technology group, one of the first groups to embrace document automation, has gone from needing six to eight hours to create a first draft of incorporation documents to needing only about 15 to 30 minutes today. [6] For the law firms that wisely invest in document automation solutions, like Thomson Reuters Contract Express, they notice a visible easing of pain points in document drafting alongside significant benefits. [8] A recent Thomson Reuters webinar, “Document Automation: Workflow Strategies for Competitive Firms”, focused on how law firms use document automation and how it’s led to increased productivity and costs savings, which can be substantial. [6]

How other law firms and professional services firms are using marketing automation and what their results have been ? Accounting firms and law firms ? Created personas by client type. [9] Marketing Automation for Law Firms – Webinar by Good2bSocial Slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. [9]

In the early-to-mid 2000s, technology began to nibble away at certain legal tasks, as law firms experimented with software that could streamline the document review process. [10] In today’s legal marketplace where software is making it easier for ordinary people to access legal information and forms, law firms who want to remain competitive must automate their processes. [1]

That points to a possible silver lining to this shifting job market — the idea that as private law firm jobs dwindle, more lawyers may enter public service. [10] If your law firm wants to learn how to automate your work process, explore some of Smokeball’s software solution. [1] When law firms automate their process from the ground up, they can outsource some routine tasks for very little money. [1]

Because automating processes allows law firms to improve their document creation system, time spent on document assembly is greatly reduced. [1] Most law firms have been operating the exact same way for a very long time. [2] Kira Systems, which makes a contract review platform, counts four of the top 10 American law firms, as well as several international firms, as clients. [11] As software becomes more powerful, and new technologies emerge in the areas of artificial intelligence, more and more daily processes done by law firms will be performed by computers. [2] A law firm attorney would have charged a couple hundred dollars for the same work. [10] A major reason law firms aren’t hiring as many graduates as they once did is because of technology, but it’s not the whole story. [10] As downward price pressure intensifies due to the rise of alternative legal services, law firms will have no choice but to optimize for efficiency. [2] Either way, law firms of the future will look quite a bit different than law firms of today. [2] How law firms respond to these changes will be key to their future success. [2]

Lawyaw has mastered browser-based document automation, which among other things, finally opens the world of automation tools to Mac-based law firms without having to be handcuffed to a Windows operating system. [12] Featured Reviews Lawyaw Review – The most innovative Document Automation platform, now available to California Law Firms. [12] For you to understand the true value of marketing automation, let’s explore how law firms can use it to get a competitive edge. [13]

His estate planning firm utilizes our email automation software to save time drafting and sending out client communication emails. [2] Finding ways to use legal process automation to your advantage now is one of the best first steps you can take to ensure the long term stability and success of your firm. [2]

We are big believers that process automation is the future of law. [2] People fresh out of law school won?t be spared the impact of automation either. [11]

TechEmergence CEO Daniel Faggella believe that broad adoption of AI in law may begin with an ecosystem of small, nimble legal firms will emerge a group of firms focused from day one on maximal automation and efficiency. [5] In the early-to-mid 2000s, technology began to nibble away at some core legal tasks, as law firms toyed with software that could streamline the document review process. [14] The software was able to perform the e-Discovery tasks of the lawyers at a 95 percent cost savings according to the law firm. [5] Especially for solo and small law firms, automating these tasks can be critical since administrative tasks often fall on the shoulders of lawyers rather than administrative assistants. [3] According to one of Exterro’s law firm clients, they were able to cut down on redundant workers from 100 lawyers down to 5 when they started to employ the system. [5] Smokeball ‘s cloud-based legal practice management tool automates the recording of time and activities by law firms. [5] Another way to automate your law firm is to use practice management software to automatically track tasks and deadlines. [3] Reliable technology that helps to automate your law firm is currently available and is oftentimes built right into law practice management software. [3] Some law firms are also beginning to adapt such technology by drafting documents through automated software. [5]

Corporations with Legal Ops departments and law firm clients are demanding greater cost containment. [15] Could law firms emulate the efficiencies created by LegalZoom and Rocket Lawyer? Yes, and they should. [16] They want service, and technology is one of the only ways law firms can successfully respond to this. [14] For years, many law firms reaped handsome profits by charging a significant markup on their Westlaw and other database services in their client billings. [17] “Pedal harder, pedal smarter? highlighted serving clients profitably as the second greatest challenge for SME law firms. [4] Casetext claims large law firms such as DLA Piper and Ogletree Deakins as its clients. [5] “Strides have been made but even the people working on the software meant to automate legal work say the adoption of AI in law firms will be a slow, task-by-task process,? the article says. [14] Artificial intelligence (AI) for law firms is a hot topic these days, and for good reason: AI has the potential to save time and money for law firms big and small. [3] Mark Cohen captured this change perfectly by noting that “legal delivery is now the business of delivering legal services, not simply the practice of law” ( “Are Law Firms Becoming Obsolete”, Forbes, June 12, 2017). [18] While the need for legal services is rising, the demand for services from traditional law firms remains flat. [18] Time-tracking, billing, and invoicing are some of the more time-consuming, but necessary tasks in law firms of all sizes. [3] We might expect large law firms to drive initial adoption as they are most able to pay for robust AI-based tools and integrations. [5]

These firms will likely apply AI and other software to a specific legal domain (possible wills and trusts, or patent law, or commercial real estate contract review, etc), and they?ll be able to leverage technology to garner large profit-per-employee numbers. [5] Many people thought ATMs would all but eliminate non-automated (human) bank tellers, but there are twice as many tellers today as there were before ATMs. Technology automated many accounting tasks (imagine the pain of accounting before Excel), but now the Big Four accounting firms make more in revenues and employ more people than the entire Am Law 100 combined. [15] Firms can begin with proofing and checking tools and standard precedents, such as those included in Practical Law, and progress to full customisation of their own documents using questionnaire approaches via Contract Express. [4]

If your firm often uses the same format for a client intake letter, legal document such as a will or contract, or a pleading in a litigation matter, document automation will save countless hours of repetitive work. [3] It’s also why Legal Operations departments and legal firms will uniquely benefit from legal workflow automation, A.I. and other advances. [15] We’ve previously pointed out how more legal firms and Legal Ops groups are looking long and hard at workflow automation and other technologies. [15]

According to Briefing Magazine’s 2016 report, “Solving the automation puzzle?, even where document automation tools were used firm-wide, just 2% of surveyed firms said these were fully utilised. [4] It is astonishing that more firms have not looked more closely at document automation. [4]

The good news is that you don’t need AI software to get started with automating your solo or small firm law practice. [3] If plunging law school application rates are a signal to be taken seriously, prospective lawyers are taking the rise of automation and AI into consideration. [14] Implementing automation in your law practice can save you time and money. [16] When document automation is built into cloud-based law practice management software, document creation is simple and streamlined. [3]

Aderant, headquartered in Atlanta, Georgia, is a global industry leader in providing comprehensive legal business management software for law firms and other professional services organizations. [19] In the early-to-mid 2000s, technology began to nibble away at certain legal tasks, as law firms experimented with software that could streamline this document review process. [20] The world’s leading law firms use Neota Logic to automate legal advice, process workflow and document creation. [21] Trusted by the world’s leading law firms and corporations, Contract Express allows users the ability to automate creation of their preferred legal documents, reduce and eliminate delays, costs, bottlenecks, and the risks inherent with manual drafting. [8]

Many law firms are trying to understand and use new legal technologies, including AI. According to the London Times, ” he vast majority of the UK’s top 100 law firms are either using artificial intelligence or assessing the technology.” [22] AI will impact the availability of legal sector jobs, the business models of many law firms, and how in-house counsel leverage technology. [22] Tiller’s career trajectory supports a theory people often mention as a possible silver lining to this shifting job market — the idea that as private law firm jobs dwindle, more lawyers may enter public service. [20] You sell your lawyer bots to other lawyers and law firms who resell them to serve their own clients. [23] Of course, there’s a big impediment to this mindset within the modern law firm: lawyers. [7] While the need for high-quality legal advice and advocacy is undiminished, many of the manual services provided by legal professionals and law firms are quickly becoming extinct. [7] If law firm leaders could train themselves to think like Apple, Google or Tesla, they would learn to invest their time examining the ways that innovative legal services can deliver better value to their clients. [7] When a law firm adopts Contract Express, it can significantly shave document drafting time. [8] If your law firm is still manually drafting lengthy, repetitive, or complex documents, there is likely a high level of pain and waste associated with that. [8]

Law firms can set up a self-serve client portal and add the questionnaires and forms clients need so they can contribute to their own legal work. [8] Designed for the legal industry, Neota Logic enables a better model for legal service delivery that strengthens relationships with clients while making Law Firms more profitable. [21] The test law firm used the GroupFund Legal process to conduct consecutive projects for a number of different clients over the course of a 12-month period. [24] A London law firm used data on the outcomes of 600 cases over 12 months to create a model for the viability of personal injury cases. [22] Modern case management systems promise better collaboration in law firms, which in turn drives legal process efficiencies. [19] Corporate counsel have obvious reasons to adopt AI. Unlike attorneys in law firms, corporate counsel have no incentive to maximize their hours. [22] Back then, every large corporate law firm used an army of first-year law grads for this sort of paperwork. [20] There are many law firms that still have a way to go in filling the technology gap. [8] Many law firms are slow to adopt technology, and playing catch-up becomes the daily grind. [8] Law firms could embrace a mindset more common to the enterprise, a mindset that acknowledges that technological change must constantly be integrated in a company’s service offerings to ensure that growth, revenue and retention goals are all achieved. [7] Faced with this reality, modern law firms have a choice: They can acknowledge the changes occurring or simply ignore them. [7] The time is now for law firms and their leaders to pick their heads up from the day-to-day grind and become forward-thinking enterprises. [7] Shannon Capone Kirk runs the e-discovery practice at Ropes & Gray, a prestigious global law firm with panoramic views of the Boston skyline. [20] They’re wrong, but there’s no reason why even the most cautious law firm can’t automate routine matters. [23]

Check out how this firm is using their very own lawyer bot for their automation strategy. [23] You can download and listen to the webinar recording of “Document Automation: Workflow Strategies for Competitive Firms” here. [6] Since many firms are already employing automation for document review and even drafting contracts, it’s more important than ever that they maintain their skills. [19]

By now, if a lawyer isn?t thinking hard about how automation is going transform the business of law, that lawyer is a laggard. [25] AI and big data technologies have paradigm-shifting applications in law, specifically in automation and analytics, that can save expensive attorney-hours; firms such as ROSS Intelligence enable lawyers to benefit from these technologies. [26] Candidly, lawyers do not make the best purchasers of technology; law firms and legal departments lack substantial tech budgets, sophistication and willingness to adopt technology. [26] Most attorneys have a finite amount of time to dedicate to legal marketing, so having a process in place that nurtures a lead along the path to becoming a client and having data that demonstrates the most effective marketing tools for your law firm is a great benefit. [27] Law firms often use “contract lawyers” (temporary attorneys hired on ad-hoc basis) to flex capacity. [26] Technological applications–in contract management, e-discovery, and other high-volume areas- are standardizing, automating, and “productizing? what were once labor-intensive tasks performed by lawyers at law firms. [28] Three times since the turn of the new Millennium, the American Bar Association and State Bars have declined to adopt some version of legal re-regulation that eases the current prohibitions of “non-lawyer? investment, ownership, and management of law firms. [28] The potential for AI / machine learning / machine vision in legal is immense and law firms are beginning to strategize and purchase AI solutions. [26] “If you take the worldview that legal jobs only exist in traditional law firms, you have a problem,” said Jean. [29] “However, jobs in legaltech startups, middleware providers, consulting services, and corporates will more than bridge the gap between roles in traditional law firms and those affected by technology. [29] Law firms are not meeting their clients? demands for faster cycles and data analytics driven analyses, largely due to their static business model and slow adoption of technology. [26] As the rest of the business world has adopted technology to create more efficient business models, law firms have been slower and more hesitant to change. [26]

There are those who claim that junior lawyers will have a diminishing role to play in the law firms of tomorrow. [29] McKinley Irvin is the largest family law firm in the Northeast of the U.S, providing exceptional legal counsel and support to families throughout the Pacific Northwest for more than two decades. [30] It’s hard to rationalize the 3X thumbs down of regulatory reform in the U.S. where most of our population–including small businesses cannot afford representation due to its sky-high costthe “access to justice crisis,? and corporate clients are migrating work from law firms, the incumbent provider source. [28] They have become corporate law’s largest providers, “insourcing? work from law firms and/or outsourcing it to service providers. [28] Businesses will continue to transfer spend from law firms to service providers that better leverage technology, such as our portfolio company Envoy Global, as well as firms such as UpCounsel and LegalVision. [26] As the buying process increasingly shifts online, law firms need to shift to a digital strategy that speaks to clients effectively. [9] As clients demand cheaper, faster, better services, legal service providers including law firms will be pressured to improve operational efficiencies resulting in RPA adoption becoming mainstream. [31] The law firm marketing consultants at The Rainmaker Institute specialize in helping small to medium-sized law firms generate more clients and increase revenue fast. [27] Stephen is the CEO of The Rainmaker Institute, the nation’s largest law firm marketing company specializing in lead conversion for small to medium size law firms. [27] To better accommodate market demands, many non-traditional legal service providers (tech-enabled firms, software automating legal work, non-traditional law firms etc.) have emerged. [26] Catalyst Ventures defines Legal Tech as organizations that provide software and tech-enabled services to the legal vertical (including law firms and internal counsel) as well as tech-enabled legal services delivered to businesses and consumers. [26] Chief Legal Officers have rated law firms a median score of 3 out of 10 every year from 2009-2016 in the question of “law firms? seriousness about changing their legal service delivery model.” [26] Contrast this with 20 years ago when law firms were the dominant provider of legal services and handled matters start-to-finish. [28] Technology sales to law firms are typically comparable in scale to SMB / mid-market corporate sales. [26] Law firms, driven by competition and necessity, will become better purchasers of technology. [26] While only 2% of law firms are using AI, 11% are evaluating an AI strategy. [26] Associates at big law firms are effectively hired approximately one year before beginning work, after their summer associateship after their second year in law school. [26] T here was a time when law firm trainees were essentially glorified administrators. [32] A lot of law firms spend a lot of time and money focusing on where they rank online, and pour a lot of money into paid channels to generate those eyes. [9] Law firms can no longer rely on time-consuming tasks to drive utilization rates and instead must provide increasingly specialized advice and opinions to justify their fees. [26] “These skills won?t only be relevant in law firms, but across business, in-house counsel, and all industries. [29] Over 35 of the largest state and local bar associations have sponsored our live law firm marketing seminars and Rainmaker Retreats to their members. [27] Compensation and benefits (for both support staff and attorneys) typically make up the largest cost for law firms. [26] As law firms increasingly resemble tech companies, it’s up to law students to keep up with the pace of change – and to prove that trainees still have a role. [32]

When McDonald Carano, a leading mid-sized, Nevada firm acquired another firm with its own estate planning templates, the firm turned to document automation software to reduce the complexity and inconsistency of their document packages. [33] Marketing automation makes you smarter, faster, and more efficient giving you more time to focus on growing your firm through activities that require your personal touch. [27] Is Your Firm Ready for Marketing Automation? Items to consider before you invest in a marketing automation platform. ? What are you hoping to achieve with marketing automation? Can you get the same results with the tools you already have? ? To be successful, marketing automation requires a lot of content. [9]

And, teaches legal technology courses to lawyers all over the country sharing different ways technology can benefit their law firm. [12] Law technology has impacted every aspect of the legal field, from law firm and corporate practice to courtroom operation and document management. [34] Law firms accustomed to using lawyers to perform certain tasks are now encountering technology, including artificial intelligence, that can perform tasks in seconds or minutes rather than the hours spent by a human counterpart. [35] New York, New Jersey, and Massachusetts law firms using LEAP are no longer wasting hours re-keying the same client information into multiple legal forms. [36] Technology has also become an important legal marketing tool and new law firm websites and legal blogs spring up daily in cyberspace. [34] Bickel & Brewer, a Dallas-based law firm, illustrates the extent technology has changed legal processes. [34] Cloud technology is transforming document assembly and template management and we’re working with some of the largest law firms in the world to help them stay ahead of the digital curve. [37] From solo attorney to the midsized law firm Lawyaw will reduce errors, save time, and create consistent, beautiful documents for every case. [12] Who has done what and when? Has anything slipped through the cracks? What is the overall strategy? Where are the documents needed for the upcoming hearing? What happens now that an attorney has left the firm? Having a clear, central case maintenance system is important in any law firm. [38]

Firms leaders frequently are lawyers who practiced at large law firms and observed inefficiencies in the traditional law firm delivery model, adopting the Jeff Bezos ethos that “your margin is my opportunity.” [35] Many believe that the time is ripe and that the “2020s will be the decade of disruption” as law firms increase investment in technology to automate tasks and improve decision making. [39] If a law firm can use technology to help this process, it should do so. [35] As technology and artificial intelligence continue to improve and threaten the traditional revenue model, law firms must assess how to use these technologies and consider other means of billing. [35] Although advances in technology will change the way legal services are delivered and adversely impact the traditional billable hour-based law firm model, all is not lost. [35] Technology is advancing on the legal services industry at a pace that will overwhelm law firms if they ignore or resist it. [35] Altman Weil found that, of the 386 U.S. firms participating in its 2017 Law Firms in Transition survey, half report they have created special projects and experiments to test innovative ideas or methods, and 49% indicate they are using technology to replace human resources with the aim of improving efficiencies. [40] To remain competitive, personal injury law firms need to adopt new technology. [38] Sadly, solo and small law firms have only been given a short list of providers to choose from to automate local court forms or judiciary documents. [12] For solo and small law firms, a high ROI (return on investment) from implementing forms software is achieved when the form library is entirely set up and ready to use. [12] Litify Matters allows you to manage matters like a business so you can provide a consistent and predictable client experience to scale your law firm. [38] Would you like to learn more about how LEAP can help your law firm make more money? Fill out your information below, and a product consultant will be in touch with you shortly. [36] This email will include information about your law firm, the services you provide, etc. If you’re unable to reach the prospect, then they’ll be added to a pending follow-up list. [13] U.S. law firms for their part are turning to AI solutions as they experience sluggish growth in demand and decline in productivity. [40] With over 25 years of expertise, we are helping law firms to work smarter. [36] Although there are a growing number of firms using alternative fee arrangements, the majority of law firms continue to rely upon the billable hour as the source of their revenues. [35] ” Around 48% of law firms cited an ‘improved ability to cross-sell,’ when using a CRM solution – further improving the ability to generate revenue as a result of using a CRM [13] The best law firms need the best IT. This is where an experienced Chief Information Officer and Chief Operating Officer set one firm apart from another. [38] Personal injury law firms that recruit top trial attorneys now also compete for top IT professionals. [38]

“Law firms as well as in-house teams are going to need to become much more resilient organisations. [39]

LEAP has an extensive library of up-to-date legal forms, templates, and document automation software across all common areas of law for New York, New Jersey, and Massachusetts. [36] A well-built document automation, assembly or forms tool has the power to transform a small law practice. [12]


For those lawyers, they can never really scale up their law practice–they become chained to their business on a day-to-day basis. [1] That task typically fell to paralegals, vital members of any legal practice who usually do not have a law degree. [11] Imagine this: A client calls your law firm’s paralegal looking for a document. [1]

There’s a huge difference between creating an entire document every time you need it for a case and simply importing already entered client data into an existing document template — that’s effective automation. [1] “Although imperfect, this software is quite effective, and drastically cuts down on the time spent performing document review–a task generally given to entry-level associates at larger national firms,” Moeini says. [11] Processes like e-discovery and document review are already being automated today, saving firms thousands of hours of human labor. [2] He has developed a systematic, email based communication protocol that constantly keeps his clients in the loop about what the firm is working on. [2]

“If they are handling a couple cases at a time, they will learn the law faster.” [11] Workers used to have to trudge through stacks of dusty law books and case files to find relevant information. [11]

Kellie Tiller was a contract attorney doing e-discovery after she graduated from the Massachusetts School of Law. [10]

Law schools have recognized the trend and are beginning to adapt: many have created new programs to teach the next generation of lawyers how to use these platforms and speak intelligently to the people building them. [11] Arman Moeini, a recent law school graduate and now an associate attorney, had the chance to use electronic discovery software while at the University of Florida. [11]

The next evolutionary frontier is automated contracts, says Gabe Teninbaum, a professor at Suffolk Law School. [10] From 2005 to 2015, law school applications across the country fell by roughly 40 percent, according to data from the American Bar Association. [10]

Automation also has the power to reduce costs for clients, and improve communication during the process. [2] This is part of an occasional series: Is My Job Safe? These stories look at jobs that might be at risk because of technology and automation. [10] There are massive potential efficiencies to be gained by using software and automation. [2] Legal process automation is quite simply using a computer program to perform a process which would otherwise have to be done manually by a human. [2] It’s nothing revolutionary, but it goes to show just how effective even simple forms of legal process automation can be when it comes to streamlining your operations to maximize efficiency and profitability. [2]

Apart from prediction technology, Ravel Law ‘s software also claims to provide lawyers with judges? data on cases, circuits and ruling on their dashboard, which can be used in landing new clients. [5] Legal analytics – Lawyers can use data points from past case law, win/loss rates and a judge’s history to be used for trends and patterns. [5] The data can also be used in pitching a law firm’s services to potential clients by providing intelligence on the opposing counsel, generating values on probability of winning the case and identifying litigation trends to use in their marketing campaigns. [5]

AI technologies hold the promise of automating the mundane aspects of practicing law, allowing lawyers to focus on more interesting, high level analytical tasks. [3] I?ll conclude this article with some thoughts about what might be a bit of a “catch 22” for AI in law and the legal profession. [5] There has been no small amount of resistance in some jurisdictions to Legal Zoom, with some arguing it constitutes the unauthorized practice of law. [17] “That’s all well and good,” a legal professional might say, “but the law is a different situation altogether.” [15]

Zac is an ex-corporate lawyer turned biz development manager for legal automation software startup Automio. [14] Lawyers shouldn’t fear the advent of legal workflow automation. [15] The report goes on to conclude that the ability of automation techniques to substitute for a lawyer means that “what the enterprise previously considered value-added practices will become a utility” ( Prepare for When AI Turns Skilled Practices Into Utilities, Gartner, March 8, 2017). [18] Rapid advances in artificial intelligence and automation processes have led some lawyers to worry that their profession may be next on the technology chopping block. [14]

By taking advantaging of those automation tools, you?ve created efficiencies in your practice and thus made your services more attractive for clients because you can do more in less time. [16] The fact is, legal workflow automation is already creating legal jobs while improving service levels and job satisfaction. [15]

“The emergence of these smaller firms will shock the larger legal players, who will scramble to keep their prices and services competitive much in the same way that stodgy paper-based newspapers had to adjust to digital publishing. [5] Some firms have reported frustration with junior associates? lack of familiarity with the formatting of legal documents in Microsoft Word, or the ability to fluently generate or manipulate spreadsheets in Excel. [17] If you?re a small firm lawyer struggling to keep your practice running smoothly, constantly feeling stressed out and overwhelmed, that’s a serious problem. [41] And, while there continues to be work for other firms, increasingly clients are keeping work in-house or using alternative service providers. [18] While having a robot answer your firm’s main phone line will likely look bad to potential clients, allowing current clients to reach you directly through an automated phone service could be preferable to many clients, and could save your firm money on live reception. [42] Legal firms who adopt AI and are able to move faster may be more likely to pass those savings immediately on to their clients, and firms with no ability to automate may find themselves relatively overpriced for legal services that other firms have largely automated away. [5] In most cases, AI software has a way to go until it becomes both useful and affordable for solo and small firm attorneys. [3] On the technology front, only 7.5 percent of firms have begun to use AI tools. [18] For smaller firms or alternative service providers, it provides an opportunity to use technology to punch above their weight. [18]

The company also offers bespoke solutions by training its software to customize specific requirements of firms that require thousands of documents for rapid review. [5] Elite firms (or elite practices within firms) continue to attract client business. [18] The “elite” firms those firms or practices that handle legitimately bespoke work will stave off the impact. [18] In the UK, some firms have picked up an AI system when they work on certain types of property disputes. [14] When disseminating the audit, he found that across the board firms spent too much (billable) time on tasks that a machine (i.e. computer) could handle (and handle better). [16] For the lucky firms with clients coming through the door, it will be the greatest. [4] Firms cannot afford to skimp on service in a market where there is wide availability of potential substitutes. [4] Fortunately, there are many ways you can automate billing and invoicing in your firm. [3] In 2015, IT firm Atos sought the help of real estate firm Colliers International, which used LEVERTON in performing due diligence of a company that the former was about to acquire. [5] Large firm inefficiencies aside, there is an entire middle market not currently being served and priced out of traditional legal services. [16] There’s an increasing demand for legal services, especially as firms grow across borders and markets. [15] You already have affordable, easy-to-use tools available to increase your firm’s efficiency by automating key processes at your firm. [3] Newer firms would be most likely be begin with a lean, automated, efficiency-driven approach, because they don?t have to deal with the massive existing overhead of larger firms. [5] Lest you think this is not a bad number: 81.5 percent of corporate counsel gave the same response about their firms. [18] Despite this recognition, 61.5 percent of the respondents said their firm was only moderately (or less) serious about change. [18] The reason for this disconnect between belief and action is pretty obvious: 65 percent of firm leaders say their partners resist change. [18] This is a tremendous opportunity for firms who embrace the challenge and change their delivery systems. [18]

The law firm’s chairman, Steven Kestner, explained in an interview that they decided to employ the software to work on 27 terabytes of data. [5] More and more attorneys are taking heed of this warning and leaving the law to join a startup, work on something else or pivot into a consulting job. [14]

Drafting Assistant can also check for citation and proofing errors, with the help of the Westlaw UK and Practical Law integrations, right within Word, saving yet more drafting time. [4] Heidi S. Alexander, Esq. is the Deputy Director of Lawyers Concerned for Lawyers, where she helps manage organization operations and leads the Massachusetts Law Office Management Assistance Program (LOMAP). [16]

Another tool, Ravel Law, is said to be able to identify outcomes based on relevant case law, judge rulings and referenced language from more than 400 courts. [5] She often speaks at conferences about the intersection of law, mobile computing and Internet-based technology. [3] They can devote their time and focus to the intellectual and substantive aspects of practicing the law. [15] A recent Gartner report observed that, “by 2022, smart machines and robots may replace highly trained professionals in tasks within medicine, law and IT.” [18]

The good news is that this type of mobile legal time-tracking software is built right into web-based law practice management software. [3] Beyond basic drafting, document generation makes up a huge part of most law practices. [16] Find out how to apply its methodology to your law practice in this post on Attorney at Work from Nehal Madhani. [16]

Among some legal professionals, there’s a deep-seated fear of automation. [15] This won?t be done through massively high rates for their billable hours, but by charging low rates and scaling their services with automation. [5] Why does this happen? In a competitive marketplace, we don’t deploy automation simply to produce the same service or good more cheaply. [15]

Tools in drafting automation solutions – citation checking, proofreading – enable accuracy, management of risk, and high quality. [4] Process Mapping can help you identify which elements of your workflow are fit for automation. [16] A McKinsey & Company report estimates that knowledge work automation will most likely be one of the top disruptors in the global economy. [5] Then I learned to streamline things using automation and outsourcing. [41] The looming example of the negative effects of automation on human workforces comes, of course, from manufacturing. [15]

While this type of document automation certainly reduces some of the time needed to create documents, it’s not the most efficient process and can sometimes result in errors. [3] At its most basic level, document automation is a software solution enabling users to create first draft documents more quickly and accurately than manual approaches. [4] At Thomson Reuters we have a number of drafting and document automation solutions. [4]

Currently, the company is bolstering their data minefield by working with Harvard Law School in digitizing the faculty’s U.S. case law library to be made available on its tech platform. [5] She is the author of Evernote as a Law Practice Tool and serves on the ABA’s TECHSHOW Planning Board. [16]

To maintain the requisite knowledge and skill, a lawyer should keep abreast of changes in the law and its practice, including the benefits and risks associated with relevant technology. [22] The legal futurist professor Richard Susskind, for instance, believes that the practice of law will dramatically change over time. [19]

Teninbaum says the new frontier is automated contracts — which would allow lawyers to take on more cases for less money, and, in theory, make the law more affordable and accessible. [20] A recent post on the Balkinization blog written by law professor Frank Pasquale found that “to the extent lawyers are presently doing rather simple tasks, computation can replace them.” [19] There will still be plenty of lawyers around in 10 or 20 years no matter how much artificial intelligence gets deployed in the law. [25]

Leveraging his experience in corporate law (Wilson Sonsini Goodrich & Rosati and King & Wood Mallesons) and product management (Zynga), he ensures that Legalinc’s product suite dynamically evolves to optimally serve stakeholders in the legal ecosystem. [7] Michael Genesereth of Codex, Stanford’s Center for Legal Informatics wrote two years ago that computational law “simply cannot be applied in cases requiring analogical or inductive reasoning,” though if there are enough judicial rulings interpreting a regulation the computers could muddle through. [25]

Attorneys using Practical Law can access up to 300 automated templates in Contract Express and get even more functionality using Drafting Assistant to enhance document creation and the finished product. [8] Many software solutions serve a single purpose which begs the question, why invest in low-value software? Thomson Reuters solutions integrate nicely, and that goes the same for Contract Express with Thomson Reuters Practical Law and Drafting Assistant. [8]

According to Stefanie Yuen Thio, joint managing partner and head of corporate at TSMP Law Corp. in Singapore, legal work that’s repetitive, requiring minimal professional intervention, or based on a template will become the sole province of software. [22]

Firms that fail to take advantage of AI-powered efficiencies may lag in competing with those who do–at least to the extent clients insist on fixed-rate billing.Thus, lawyers who understand technology, and educate themselves about the latest legaltech developments. may be of increasing value to their firms. [22] To do this you collaborate with other firms to market the lawyer bots you?ve got, and to find out what lawyer bots they?ve got that you could resell to your own clients. [23] For it is these firms that make delivering services a delightful experience to their valued client base. [7] What’s more, risk for error is reduced at the onset of a matter, while the partnership between firm and client is strengthened. [8] Aderant practice and financial management software selected by more firms in the AmLaw 200 than any other product. [19] As firms face resistance over pricing and are looking to get more efficient, the time is now to start training people to work with – and not in fear of – artificial intelligence. [25] Firms adopting AI systems include Latham & Watkins, Baker & McKenzie, Slaughter & May, and Singapore’s Dentons Rodyk & Davidson. [22] Unidentifiable forms When your knowledge management team develops forms to disperse throughout the firm, each form often takes on a life of its own becoming unrecognizable. [8] Silvia LeBlanc, director of Knowledge Management at Morgan Lewis, said during the webinar that her firm faced a situation in which “everyone would create their own versions of various forms. [6] Customers indicate that Contract Express brings value throughout the firm from partners to junior associates and the knowledge management team. [8] That also means core support teams may not have the opportunity to learn new skills that help position the firm competitively. [8]

Do you follow us on Facebook, Twitter and LinkedIn yet? If not, what are you waiting for? We post fun and practical stuff about how lawyers can use technology to defend their careers and incomes in the age of automation and AI. [23] Is that time well spent? Document drafting aided by automation is where the legal industry is heading. [8] Automation can cut drafting time of some client documents to mere minutes. [6] To stop wasting time on document drudgery, you need an automation strategy. [23]

Will this upward trend continue? Should lawyers be concerned that automation could impact their careers? Almost certainly, but perhaps not in the way many imagine. [19] Other lawyers are only just getting started with automation, and some haven?t started at all. [23]

Is automation and AI a threat to legal? No. In fact, it could open up the industry to some great opportunities. [19] The extent of legal automation will be closely connected to the perceived value-add in the legal industry. [19]

When we think of automation technology affecting industries, we tend to associate it with lower-skill jobs that can adequately be replaced with robotics or software. [19] And, in today’s business environment, that advice should include technology and automation recommendations that serve a client’s needs more efficiently and provide better risk management than manual processing. [7] Since business formations and compliance are ripe for automation, Treutlein built Legalinc from the ground up with one goal: to automate mission-critical legal services through secure, scalable software. [7] From business incorporations to corporate filings to regulatory compliance, automation is playing a larger role in the delivery of legal services. [7] This is precisely why automated services raise red flags for lawyers: Automation appears to be a threat to the very way in which legal services are delivered. [7]

Document automation is part of the legal framework now, and Contract Express is an intuitive automation tool with many ways for attorneys and the administrative team to learn the basics of document automation. [8] In an August 2017 online survey of legal professionals by ALM about document automation, 33 percent of survey respondents said Contract Express cut their time by 51 percent or more. [8] How does document automation work? Systems like Contract Express generate documents from templates uploaded into the software, with user questionnaires to fill in each specific document. [6] Eric Wood, a Practice Innovation and Technology Partner at Chapman and Cutler, said one of his firm’s aims with document automation was “to have consistent work product with minimal errors.” [6] Automation “has fundamentally changed how some practice groups work, and that has ramifications for everything these groups do,” he said. [6]

Document standardization via automation greatly streamlines operations. [6] Any of the automation settings can be changed to fit your needs. Plus, you can manually override the automation at any time. [24] The next step on the automation ladder is getting your clients to serve themselves. [23] The automation does not force you to do things in a specific way. [24]

As the general manager of Attorneys Service Corporation, he saw that waste is a big part of the practice of law, so he decided to do something about it. [7]

RANKED SELECTED SOURCES(43 source documents arranged by frequency of occurrence in the above report)

1. (23) AI in Law and Legal Practice – A Comprehensive View of 35 Current Applications

2. (20) LegalTech is Primed for Growth Investments – ROSS Legal Tech Corner ROSS Intelligence

3. (17) Easing 7 Pain Points With Document Automation By Contract Express | Above the Law

4. (16) How Legal Process Automation is Changing the Way Law Firms Work | Lexicata

5. (16) You Dont Need AI Or Robot Lawyers To Automate Your Law Firm – MyCase Blog

6. (14) The Future of the Future — the Role Junior Lawyers Will Play in the Automated Law Firm

7. (14) Audio Recording: Making Document Automation Work for Your Firm

8. (14) Embracing Technological Change in the Legal Profession: Law firms must decide how to respond to change | Corporate Counsel Business Journal

9. (13) Automation to Squeeze the ‘Muddy Middle’ of Big Law (Perspective) Big Law Business

10. (12) Why Lawyers Should Love Legal Workflow Automation | ThinkSmart

11. (12) Global Legal Tech Is Transforming Service Delivery

12. (11) Is Automation and Artificial Intelligence a Threat to Legal? | Aderant

13. (11) What is document automation? And how can SME law firms leverage it to generate competitive advantage? | Legal Insights UK & Ireland

14. (10) How Work Process Automation Can Help Law Firms

15. (10) Automation in Law Practice: Where to Start (and Why!) – Mass LOMAP

16. (10) Ready for robot lawyers? How students can prepare for the future of law | Law | The Guardian

17. (10) Marketing Automation for Law Firms – Webinar by Good2bSocial

18. (9) A Primer on Using Artificial Intelligence in the Legal Profession – Harvard Journal of Law & Technology

19. (8) Is My Job Safe? How Automation Is Changing Legal Work : All Tech Considered : NPR

20. (8) Lawyer-Bots Are Shaking Up Jobs – MIT Technology Review

21. (8) How Automation Is Changing the Legal Industry | Beyond Billables

22. (8) When Algorithms Replace Post-Its: Artificial Intelligence Is Rewiring The Job Of A Lawyer | Bostonomix

23. (8) – How To Eliminate The Bottlenecks At Your Law Firm: Law Firm Automation Strategies For 2018

24. (8) How Marketing Automation Boosts Law Firm Efficiency & Effectiveness | The Rainmaker Blog

25. (7) Lawyaw Review – The most innovative Document Automation platform, now available to California Law Firms. – Lex Tech Review

26. (7) Trends in the legal service industry — the rise of artificial intelligence

27. (5) Artificial Intelligence at Law Firms: The New Standard for “Smart” Lawyers | The Ethical Investigator

28. (5) Robotic Process Automation comes to the legal industry | LinkedIn

29. (5) Why Personal Injury Law Firms are Hiring COOs and CIOs and how theyre driving success in the future of law

30. (4) Law Firm Makes Case for Process Automation using FlowForma BPM

31. (4) Automated Legal Forms | LEAP US

32. (3) Why Law Firms Need Marketing Automation

33. (3) Automation in the Legal Industry: How Will It Affect Recent Law School Grads? | the National Jurist

34. (3) GroupFund Legal – Automation for Law Firms

35. (3) How Technology Changes Legal Careers

36. (3) The Impact of Artificial Intelligence on Law Firms

37. (2) Expertise Automation for Law Firms – Neota Logic

38. (2) Automating law-firm contracts, a Contract Express case study – Contract Express

39. (2) Baker McKenzie: The Legal Sector Must Prepare for AI Disruption

40. (2) Now That Lawyers Have Lost To AI, What Is The Future Of Law? – TOPBOTS

41. (2) Law Firm Automation

42. (1) Law firm document assembly and template management

43. (1) 5 Office Tasks Law Firms Should Automate – Technologist

Leave a comment